Computer Maintenance Services
We provide monthly flat fee service contracts for preventative maintenance on networks and servers. With a monthly IT service contract we can provide your business with some or all of the following services.
Network and Workstation Services We Provide:
- Analyze system logs and address errors and events
- Configure, perform and verify backups
- Apply updates and patches to operating system and configure changes
- Install/configure or update hardware and software
- Add/remove or update user account information, resetting passwords, etc...
- Ensure network infrastructure is operating properly
- Troubleshoot reported problems
- Perform routine audits of system and software
- Maintain system security
- Maintain printing configs, print queues, and print job definitions
When You Have A Problem We Will:
- Walk You Through The Problem Over The Phone
- Fix The Problem Remotely
- Fix The Problem Onsite
The Monthly Fee Is Determined By:
- Total Number Of Network Servers
- Total Number Of Workstations
- Number Of Router/Firewall Devices
- Number Of Hubs And/Or Switches
- IP-Based Network Attached Printers
- Number Of Company Locations With A Network
The needs of every company are different. We provide a free consultation to determine your particular needs. Your monthly contract price will be based on the number of hours needed to maintain your network.