Question: I moved my desktop icons to different positions on the desktop so I can find them easier, but when I restart my computer they are back the way they were originally.  How can I make them stay where I want them? Answer: Right click on an empty spot on the desktop. Then click on […]

Question:  In the last couple of weeks my iPhone sometimes goes directly to voice mail instead of ringing when I get calls.  It doesn’t happen with every call but sort of randomly.  I haven’t dropped my phone or done anything different.  What could be wrong?  Answer:  This problem can be caused by several different things, but the […]

Question: When I open QuickBooks, I get an error message about scripts running on the page.  How do I get rid of this? Answer: Click on “start button,” Click on “computer,” Click on “C drive,” Click on “programs X86,” Click on “intuit,” Click on “quickbooks,” Click on “helpresources,” Right click on “livecommunity.html” and delete it. […]

Question:  Why do people write computer viruses? Answer:  There are many reasons why people write the malicious code we call malware.  Some people get a thrill from causing damage to other people’s property, some just like to see if they can do it.  But the biggest reason is money. One of the most popular types […]

Question: How can I stop telemarketers from calling my cell phone? Answer: Our business phone number is on the “Do Not Call Registry,” but there are thousands of telemarketers from all over the world and the Do Not Call Registry simply can’t stop them all from calling.  Especially the ones located outside of the United […]

Question:  I went to several local websites that do web design.  I never entered any of my personal data at any of these websites, but a few hours later someone called me from one of those websites and said he heard I was looking for a web designer.  How did they get my name and […]