The other day a customer asked me how to import contacts into the Windows 10 mail app. Here are the steps you take: 1. Before adding your account to the Windows 10 mail app go to outlook.live.com. 2. Sign in with your existing Microsoft account or create a new one. After signing in, go […]
How to Arrange or Move Desktop Icons
Question: I moved my desktop icons to different positions on the desktop so I can find them easier, but when I restart my computer they are back the way they were originally. How can I make them stay where I want them? Answer: Right click on an empty spot on the desktop. Then click on […]
iMac Fans Running Constantly After Hard Drive Replacement
Question: I installed a new hard drive in my iMac and it works fine but now the fans run constantly. Why did this happen? Answer: If you have to replace the hard drive in an iMac 2009-2010, be aware that the new hard drive you install will need a temperature sensor cable that attaches to […]
iPhone Randomly Goes to Voice Mail
Question: In the last couple of weeks my iPhone sometimes goes directly to voice mail instead of ringing when I get calls. It doesn’t happen with every call but sort of randomly. I haven’t dropped my phone or done anything different. What could be wrong? Answer: This problem can be caused by several different things, but the […]
QuickBooks Program Running Scripts
Question: When I open QuickBooks, I get an error message about scripts running on the page. How do I get rid of this? Answer: Click on “start button,” Click on “computer,” Click on “C drive,” Click on “programs X86,” Click on “intuit,” Click on “quickbooks,” Click on “helpresources,” Right click on “livecommunity.html” and delete it. […]
Purpose Of Malware
Question: Why do people write computer viruses? Answer: There are many reasons why people write the malicious code we call malware. Some people get a thrill from causing damage to other people’s property, some just like to see if they can do it. But the biggest reason is money. One of the most popular types […]
Telemarketer Phone Calls Are A Bother
Question: How can I stop telemarketers from calling my cell phone? Answer: Our business phone number is on the “Do Not Call Registry,” but there are thousands of telemarketers from all over the world and the Do Not Call Registry simply can’t stop them all from calling. Especially the ones located outside of the United […]
Website Collected My Personal Information
Question: I went to several local websites that do web design. I never entered any of my personal data at any of these websites, but a few hours later someone called me from one of those websites and said he heard I was looking for a web designer. How did they get my name and […]