Computer Fixx blog is written by Glenn Caton who owns and operates Computer Fixx in Wilmington NC. He provides computer tips, answers questions, and writes about IT topics in general. If you have a specific question about something related to computers, feel free to email Glenn. He doesn’t answer questions by email but he does answer as […]
How to Keep Your Passwords Safe
Every online account requires an account name (often your name or email address) and a password. These days, most people have dozens of accounts all of which require a password. Many people, because it’s so annoying and difficult to remember two dozen different passwords use the same password for multiple accounts. This is a big […]
Dell XPS 8910 Won’t Wake Up
I had a computer in the shop recently that wouldn’t wake up from sleep mode using the keyboard or mouse. Some of the Dell XPS 8910 desktops have on-board graphics and a separate graphics card installed. If you have this problem, check to see if you have one of the models with the extra graphics […]
How Malware gets installed on your PC via legitimate websites
Most people know to stay away from bad neighborhoods on the Internet, but don’t realize it’s possible to get malware on your PC even from visiting legitimate websites. For example, if you’re on a website and a popup informs you to update your flash player or that you have to download any kind of update, […]
Use Control, Alt, Delete to Get Rid of Scareware Pop-ups
If you get one of the numerous scareware pop-ups that are circulating on the Internet (see photo at left) that say your computer is infected with malware and that you must call to get it unblocked, don’t click on the X to close it. That usually doesn’t work. Instead, press the control key, the alt key and the delete key at the same time. Click […]
How to Import Contacts Into Windows 10 Mail App
The other day a customer asked me how to import contacts into the Windows 10 mail app. Here are the steps you take: 1. Before adding your account to the Windows 10 mail app go to outlook.live.com. 2. Sign in with your existing Microsoft account or create a new one. After signing in, go […]
Free Local TV Channels!
I finally took the time to get rid of Time Warner cable and I couldn’t be happier. I’ve been a Time Warner cable and Internet customer for many long, expensive years. I’ve always thought their prices for cable TV were exorbitant, but I didn’t want to take the time to look for something different. But […]
Happy Birthday Computer Fixx!
Happy Birthday Computer Fixx! We’re celebrating our ninth year in business providing computer services in Wilmington, NC. Since our business opened on January 1, 2008, we’ve serviced thousands of computers, and we’d like to take this opportunity to thank all of the many customers, clients, and friends we’ve had the privilege to get to know and […]
Today is Computer Security Day
November 30th 2016 is Computer Security Day. As so many people are victimized by online criminals these days, make sure you do the following to minimize the chance of having your identity, data, or money, stolen. 1. Make sure you have Windows updates enabled. 2. Install an antivirus and keep it up-to-date. 3. Backup your data often. 4. […]
Free Update to Windows 10 Expires Soon!
It’s hard to believe it has already been a year, but Windows 10 launched globally on July 29 2015. During this first year Microsoft has allowed everyone to get a free upgrade to Windows 10. However, the Windows 10 free upgrade offer ends on July 29, 2016! So if you haven’t upgraded yet, you better […]
Internet Scams and Scareware Pop-Ups
This pop-up is one recent example of thousands of variations of scareware that permeate the Internet. In this case, a customer clicked on a link to what he thought was information on the death of Prince. As soon as he clicked on it, the screenshot shown to the left popped up telling him his computer was infected and that he needed […]
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