Question: I moved my desktop icons to different positions on the desktop so I can find them easier, but when I restart my computer they are back the way they were originally. How can I make them stay where I want them? Answer: Right click on an empty spot on the desktop. Then click on […]
Duke Energy Phone Scam
I’ve had two of my customers in the last couple of weeks tell me that someone attempted to con them out of money by pretending to be from Duke Energy. This scam has been going on for a year or two now, but it appears to be worsening. The Duke Energy website reports that this […]
Shut Down And Restart Your Computer To Fix Glitches
It’s surprising how many computer glitches and problems right themselves if you simply restart/reboot your computer. It’s the first step you should take if your PC freezes up or starts malfunctioning in some way. When you restart your computer it resets everything, so glitches in programs or applications you were using will be fixed. To […]
Back Up Your Computer Files To Avoid Disaster
It’s surprising how often customers don’t have their important computer files backed up. I’ve seen countless people lose all of their important documents, pictures, and music for good because they never bothered to make a back up. Hard drives fail a lot more often than people realize, and though there are online companies that you […]
Windows 10 Upgrade Advice
Ever since Windows 10 was first released, a little blue box pops up on the bottom right side of your screen and asks you to upgrade. There’s no way to turn off the pop-up notification. This is Microsoft being pushy and trying to force as many people as possible to upgrade. However, Windows 10 has […]
iMac Fans Running Constantly After Hard Drive Replacement
Question: I installed a new hard drive in my iMac and it works fine but now the fans run constantly. Why did this happen? Answer: If you have to replace the hard drive in an iMac 2009-2010, be aware that the new hard drive you install will need a temperature sensor cable that attaches to […]
Yardi Genesis Not Compatible With Windows 10
One of our real estate customers is using Yardi Genesis property management software. She wanted to upgrade to Windows 10 but decided not to when we discovered that Genesis is not compatible with Windows 10. However, Yardi Voyager is compatible, so it’s a good idea to see which version you’re using before making the decision […]
When You Upgrade To Windows 10 Your Blu-rays Won’t Play
Before upgrading to Windows 10, be aware that your Blu-rays will no longer play. Microsoft offers a $15.00 app that will make all of your regular DVDs play but not Blu-rays. You’ll have to purchase third party software if you want to watch Blu-rays. One of my customers has an extensive collection of Blu-rays and when she upgraded […]
Zeus Trojan Still Going Strong
I’m still finding computers with the Zeus Trojan on them. This malware was first seen about 6 years ago. There have been many variations since then and it’s still going strong. When it was first found, it only infected Windows computers but now versions of it have been written for Apple computers as well. Your […]
HostGator Greylisted by Yahoo and AOL
One of my business customers was having a problem this morning with emails being returned that had been sent from their email at HostGator. After researching the problem, I discovered that the emails being returned had been sent to Yahoo.com and Aol.com email addresses. I contacted HostGator and they told me they had been greylisted […]