Malware

Another customer came in today that was called by hackers pretending to be with Microsoft.  He let them remote into his computer.  They used the same old, your computer is infected and needs to be scanned, story.  They placed a fake scanner on his screen that showed his computer … [Read more...] about More Cybercriminals Are Calling Pretending To Be With Microsoft

Some malware allows hackers to remotely control your webcam and spy on you.  These Trojans have been around for a while and every now and then I get computers in my shop that have this type of infection.  Like with most other types of malware, your PC gets infected when you click … [Read more...] about Malware Allows Hackers To Spy On You Using Your Webcam

I had to diagnose and fix a computer that had no Internet access.  Diagnostics showed that the PC was online but whenever I attempted to open the browser, it always showed "this page can't be displayed."  I looked in the add/remove program list to see if anything new had been … [Read more...] about Pureleads And Sendori Malware

Customers often ask me why they still get malware in their computer when they have an up-to-date paid version of Kaspersky, Norton, McAfee, AVG, etc... antivirus program installed.  First of all, it's imperative that everyone have an up-to-date and set to automatically scan … [Read more...] about Antivirus Program Doesn’t Keep Out Malware

A customer came in and told me that Microsoft had just called him.  This Microsoft employee told him they had been monitoring his computer and that he had a lot of malware and they needed to log in and repair his computer.  They directed him to a certain website and instructed … [Read more...] about Someone Called Pretending To Be Microsoft